Hotel & Restaurant Management

Courses

HRM 110 Introduction to the Hospitality Industry 3.0 Credits

Presents the opportunities available in the hospitality industry, concentrating on restaurants, hotels, and institutional food services and comparing their business formats and services to the public. Explores careers in hospitality and the need for such enterprises in modern society.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Restrictions: Can enroll if major is CULA or major is HOSP or major is HRM.

HRM 120 Principles of Food-Service Management 3.0 Credits

Covers techniques of contemporary food and beverage management and their application in the professional food-service environment. Emphasizes budget preparation, food and labor cost controls, menu planning and pricing, and quantitative management. Requires simulated restaurant project.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 110 [Min Grade: D]

HRM 130 Tourism I 3.0 Credits

The course reviews the basic concepts and techniques in the field of tourism and tourism management. It is an introduction to the tourism industry, cost and benefits of tourism, effects on the host communities, impacts on travelers and host communities, and promotion of tourism.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit

HRM 135 Tourism II 3.0 Credits

This is the second part of introduction to tourism & travel at the freshman level. The course reviews the basic concepts in the economy of tourism, ecological constraints to tourism development, research and marketing techniques, main macroeconomic magnitudes of tourism, main outgoing and incoming destinations and the future of tourism and travel. Some or all pre-requisites may be taken as either a pre-requisite or co-requisite. Please see the department for more information.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 130 [Min Grade: D] (Can be taken Concurrently)

HRM 150 Customer Service 3.0 Credits

This foundation course presents students with the types of services that create an ongoing bond between a company and its customers. Also, through some proven techniques, analyze relations between service delivery, pricing, branding and image creation.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Restrictions: Can enroll if classification is Freshman.

HRM 160 Laws of the Hospitality Industry 3.0 Credits

Examines legal subjects relative to the foodservice and lodging industries including government regulations and foodservice operators, foodservice contracts, liability, patron civil rights, franchising, and bankruptcy and reorganization. Includes analysis of case studies and relevant court decisions.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 110 [Min Grade: D]

HRM 200 Software for Hospitality Industry 3.0 Credits

This is an introductory course to the various software applications used by managers in the Hospitality and Tourism industries.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Restrictions: Can enroll if major is CULA or major is HOSP or major is HRM.

HRM 215 Commercial Food Production 4.0 Credits

Applies culinary principles to the production of fine good in quantity. Emphasizes menu planning and management of production, food design, quality, and service. Requires service to the public. Weekly production reports are required.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman
Prerequisites: CULA 115 [Min Grade: D] or CULA 120 [Min Grade: D]

HRM 220 Purchasing for the Hospitality Industry 3.0 Credits

Covers principles and techniques of quantity-foods purchasing and hospitality furnishings. Emphasizes channels of distribution, determination of specifications, mechanics of buying, and the purchasing function in food-service facilities.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman
Prerequisites: HRM 110 [Min Grade: D] or HRM 120 [Min Grade: D]

HRM 225 Equipment Design and Layout 3.0 Credits

Covers principles of selection, operation, and maintenance of food-service equipment. Emphasizes requirements for various hospitality facilities and the supporting design, construction, and renovation of such.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman
Prerequisites: HRM 120 [Min Grade: D]

HRM 250 Contract Foodservice Management 3.0 Credits

Introduces students to the dynamics of a commercial foodservice operation.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman
Prerequisites: HRM 120 [Min Grade: D]

HRM 310 Hospitality Accounting Systems 3.0 Credits

Studies accounting systems for hotels, restaurants, and institutions, including analysis of business transaction flow and the preparation and interpretation of financial statements. Includes consideration of the Uniform System of Accounts for Restaurants, computer-assisted processing, reports generation, and data analysis.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman
Prerequisites: HRM 110 [Min Grade: D]

HRM 315 Continental, Ethnic, and Regional Cuisine 3.0 Credits

Must be completed prior to six-month food service co-op. Surveys the state of the art in international fine food, focusing on its roots in various ethnic traditions. Includes food preparation and tasting as an integral part of the course.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman
Prerequisites: CULA 115 [Min Grade: D] or CULA 120 [Min Grade: D]

HRM 320 Hospitality Management Information Systems 3.0 Credits

Studies computer applications in the hospitality industry, including inventory control, restaurant systems, bar and beverage systems, and telephone and security-management systems. Emphasizes guest tracking, electronic cash registers, and point-of-sale devices.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman or Pre-Junior or Sophomore
Prerequisites: HRM 110 [Min Grade: D]

HRM 325 Hotel Rooms Division Management 3.0 Credits

Studies front-office management and control, including pricing and associated structures, occupancy rates and patterns, audits and income, reservations, and special functions. Emphasizes service and sales as well as guest needs.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman
Prerequisites: HRM 110 [Min Grade: D]

HRM 326 Hotel Rooms Division Management II 3.0 Credits

Studies front-office management and control, including pricing and associated structures, occupancy rates and patterns, audits and income, and special functions.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Restrictions: Can enroll if major is HOSP or major is HRM.
Cannot enroll if classification is Freshman or Sophomore
Prerequisites: HRM 325 [Min Grade: D]

HRM 330 Hotel and Restaurant Marketing 3.0 Credits

Covers techniques and principles of marketing services in the hospitality industry, with emphasis on the marketing plan, advertising and promotion, sales, and public relations.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman
Prerequisites: HRM 110 [Min Grade: D]

HRM 335 Beverage Management 3.0 Credits

Provides a comprehensive study of wines, spirits, and beers and the role they play in the success of the hospitality industry. Covers topics including history, marketing and sales, channels of distribution, manufacturing processes, mixology, and service and control systems, with concentration in American and European wines and international beers. Gears application to computerized and accounting system. tips certification.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 120 [Min Grade: D]

HRM 340 Catering Management 3.0 Credits

Examines techniques of catering management and their application in the professional food-service environment, with emphasis on menu planning, controls, and budget preparation.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Restrictions: Can enroll if classification is Junior or Senior.
Prerequisites: HRM 120 [Min Grade: D]

HRM 345 Convention Management 3.0 Credits

Provides an in-depth study of convention, corporate, and group segments of the hospitality industry.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman
Prerequisites: HRM 110 [Min Grade: D]

HRM 347 Sport Tourism 3.0 Credits

Students will investigate international sport tourism organizations and their services, and analyze issues including: Sport tourism facility and event financing, sport tourism impacts, and globalization and sport tourism.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman
Prerequisites: HRM 130 [Min Grade: D]

HRM 350 Cost Controls in Hospitality 3.0 Credits

Course deals with theory and technique basic to managing costs and maximizing profits in relevant area within restaurant, hotel, and tourism segments of hospitality.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 110 [Min Grade: D]

HRM 355 Resort Management 3.0 Credits

This course studies the unique aspects of managing a full service destination resort in contrast to a traditional hotel operation. Students will study varied aspects of resort management including guest profiles, resort operations, report marketing and program development among other topics.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 325 [Min Grade: D]

HRM 360 Hospitality Industry Public Relations 3.0 Credits

This course provides students with an understanding of the process and effective use of public relations as applied to the hospitality industry with a focus on restaurants. A variety of marketing communication media including advertising, sales promotions, and development of a press kit and press releases will be examined. During the course students will develop a public relations campaign for a specific restaurant.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 110 [Min Grade: D]

HRM 365 Heritage Tourism 3.0 Credits

Using the historic city of Philadelphia and its main background, this course reviews the significance and role of culture and heritage related tourist attractions. Students deal with the main issues in current research on heritage tourism while having hands-on exposure to the managements and marketing of some of Philadelphia's landmarks.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 130 [Min Grade: D]

HRM 370 Gaming and Casino Management I 3.0 Credits

Examines theories pertinent to casino games including the organizational management, staffing, regulations, internal control, and reporting requirements of gaming operations.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 110 [Min Grade: D]

HRM 371 Gaming and Casino Management II 3.0 Credits

This course studies advanced casino management topics such as game statistics, casino marketing and profitability. Students will study the probability and mathematics of casino games and review in depth casino marketing concepts and techniques that are unique to gaming. Race and sports book operations will also be studied.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 370 [Min Grade: D]

HRM 375 Security and Loss Prevention 3.0 Credits

This course studies the unique aspects of managing security in the hospitality industry. Students will study various aspects of security and loss prevention including security equipment, guest concerns, departmental responsibilities, protection of fund, emergency management, risk management and insurance. This course will include a site visit and guest lectures.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 370 [Min Grade: D]

HRM 385 Tourism Guest Lecture Series 3.0 Credits

This course provides contact with prominent industry professionals who visit class weekly to convey their experiences and facilitate discussions.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit

HRM 395 Economics of Tourism 3.0 Credits

This course introduces participants to economic and government policy issues that impact the tourism industry. The course provides a strategic framework for understanding the macroeconomic and policy environment that is shaped by multilateral institutions, government and the tourism industry.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit

HRM 399 Independent Study in Hotel and Restaurant Management 12.0 Credits

Provides individualized study of a specialized area of hotel and restaurant management. May be repeated for credit.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Can be repeated multiple times for credit
Restrictions: Can enroll if major is CULA or major is HOSP or major is HRM.
Cannot enroll if classification is Freshman or Pre-Junior or Sophomore

HRM 405 Current Issues in Travel and Tourism 3.0 Credits

Covers current issues in the management of travel and tourism services. Environmental trends, planning and development, policy formation, social and economic impact and marketing of travel and tourism are included.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 135 [Min Grade: D] and HRM 365 [Min Grade: D]

HRM 415 Fine Dining and Services 4.0 Credits

HRM senior capstone hospitality class. Requires students to design, produce, and market a weekly dinner to the public. With the participation of guest chefs from some of the area's finest hotels and restaurants, students produce food comparable to that served in the finest restaurants in the city.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 215 [Min Grade: D]

HRM 420 Hospitality Design 3.0 Credits

Provides a historical, spatial, and aesthetic study of the great hotels and restaurants of the late 19th and the 20th century. Emphasizes the architectural quality of the spaces and the functions they imply in services to the users, management, and client. Field trip.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman
Prerequisites: HRM 325 [Min Grade: D]

HRM 425 Hospitality Industry Administration 3.0 Credits

This course provides an in-depth study of various managerial strategies in hospitality. The course will examine the application of the tools of strategic management in hospitality settings and introduce models, methods, and techniques which can be used to identify strategic issues and generate future-oriented action plans to inform tactics that are designed to implement change.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Restrictions: Can enroll if major is CULA or major is HOSP or major is HRM and classification is Junior or Senior.
Prerequisites: HRM 355 [Min Grade: D]

HRM 435 Wine and Spirits 3.0 Credits

Provides a detailed study of the classification, production, identification, and service of alcoholic beverages, with a major emphasis on wines. Uses a systematic approach to tasting and evaluation.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Restrictions: Can enroll if classification is Senior.

HRM 450 Hospitality Leadership Seminar 3.0 Credits

This course integrates material covered in multiple disciplines related to the hospitality industry. Examines the development of innovative management in all segments of the industry. Identification and development of a personal leadership philosophy and style.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Restrictions: Can enroll if major is CULA or major is HOSP or major is HRM and classification is Senior.

HRM 455 Hospitality Human Resources Management 3.0 Credits

Analyzes the role of the human resources division in the hospitality industry. Examines the process of recruitment, selection, and performance appraisals of the hospitality workforce.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Restrictions: Can enroll if major is CULA or major is HOSP or major is HRM and classification is Junior or Senior.

HRM 465 [WI] Special Topics in Hotel and Restaurant Management 12.0 Credits

Provides study in hotel and restaurant management on a special topic or on an experimental basis. May be repeated for credit. This is a writing intensive course.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Can be repeated multiple times for credit

HRM 470 Gaming Legislation, Policy and Law 3.0 Credits

This course provides an overview of federal and state laws governing legalized gaming in the United States with emphasis on gaming in Pennsylvania. The powers of the state regulatory agencies will be examined with discussion concerning the underlying reasons used in regulating to ensure the integrity of the gaming industry.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 370 [Min Grade: D]

HRM 472 Gaming Information Systems 3.0 Credits

This course studies computer information systems that are unique to the Gaming Industry. Students will study each system from a business perspective learning function and process. They will perform case studies, view produce demonstration and observe new technology trends that impact casino operations.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 371 [Min Grade: D]

HRM 475 Current Issues in Gaming 3.0 Credits

Current issues in the management of casino and gaming operations. Environmental trends, planning and development, policy formulation, social and economic impact and marketing of casinos and gaming operations are potential topics for discussion.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 371 [Min Grade: D]

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