Hotel & Restaurant Management

Courses

HRM 110 Introduction to the Hospitality Industry 3.0 Credits

This course focuses on the diverse segments of the hospitality industry: hotel, event planning, travel and tourism, restaurants, and the casino industry. Topics include an overview of the field, the careers in the industry, and current issues and topics.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Restrictions: Can enroll if major is CULA or major is HOSP or major is HRM.

HRM 120 Principles of Food-Service Management 3.0 Credits

Examines the food and beverage industry from a managerial perspective focusing on labor and cost control, menu planning, and managerial issues. This course is an in-depth real world focus on current food service and its relation to other segments of the hospitality industry.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Prerequisites: HRM 110 [Min Grade: D]

HRM 125 Hotel Operations Management 3.0 Credits

This course studies front-office management and control, including pricing, occupancy rates, audits, reservations, revenue management and other special functions. Interaction between the rooms division and other divisions within the hotel setting will be discussed. Customer service and guest needs will be emphasized.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit

HRM 130 Introduction to Tourism 3.0 Credits

The course reviews the basic concepts and techniques in the field of tourism and tourism management. It is an introduction to the tourism industry, cost and benefits of tourism, effects on the host communities, impacts on travelers and host communities, and promotion of tourism.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit

HRM 131 Tourism Geography 3.0 Credits

Students will become conversant in global geography and acquainted with significant world-class tourism destinations around the globe, with an emphasis on the top five world tourism destination countries of France, Italy, Spain, the United States and China.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Prerequisites: HRM 130 [Min Grade: D]

HRM 150 Food & Beverage Customer Service 3.0 Credits

This course focuses on customer service within the food and beverage aspects of the hospitality industry, how service relates to the customer’s needs, how to create this transference, and how the fundamental aspects are applied in the setting of the professional dining room.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Restrictions: Can enroll if major is CAS or major is CLSC or major is CULA or major is HOSP and classification is Freshman.

HRM 155 Hotel Customer Service 3.0 Credits

This course will examine the role that customer service plays in dictating a hotel employee's performance in order to exceed guest expectations. Student will explore certification areas that relate to hospitality and gain hands-on exposure through a series of field studies, reflections, and role playing scenarios.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Prerequisites: HRM 110 [Min Grade: D]

HRM 160 Laws of the Hospitality Industry 3.0 Credits

Examines legal subjects relative to the foodservice and lodging industries including government regulations and foodservice operators, foodservice contracts, liability, patron civil rights, franchising, and bankruptcy and reorganization. Includes analysis of case studies and relevant court decisions.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Prerequisites: HRM 110 [Min Grade: D]

HRM 190 Industry Hours I 1.0 Credit

This course provides students an opportunity to gain professional networking experience in the hospitality industry. Students will participate in industry events, pursue professional society memberships, do volunteer hours, and conduct informational interviews with professionals in the industry.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit

HRM 215 Commercial Food Production 4.0 Credits

A practical based examination of back of the house food service practices. This course focuses on quantity and quality production of food for restaurant and event services, managerial elements of running a kitchen, and daily food service operations.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman
Prerequisites: CULA 115 [Min Grade: D] or CULA 120 [Min Grade: D]

HRM 220 Purchasing for the Hospitality Industry 3.0 Credits

Covers principles and techniques of quantity-foods purchasing and hospitality furnishings. Emphasizes channels of distribution, determination of specifications, mechanics of buying, and the purchasing function in food-service facilities.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman
Prerequisites: HRM 110 [Min Grade: D] or HRM 120 [Min Grade: D]

HRM 225 Equipment Design and Layout 3.0 Credits

Covers principles of selection, operation, and maintenance of food-service equipment. Emphasizes requirements for various hospitality facilities and the supporting design, construction, and renovation of such.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman
Prerequisites: HRM 120 [Min Grade: D]

HRM 250 Contract Foodservice Management 3.0 Credits

Introduces students to the dynamics of a commercial foodservice operation.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman
Prerequisites: HRM 120 [Min Grade: D]

HRM 290 Industry Hours II 1.0 Credit

This course provides students an opportunity to gain professional networking experience in the hospitality industry. Students will participate in industry events, pursue professional society memberships, do volunteer hours, and conduct informational interviews with professionals in the industry.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit

HRM 305 Food Blogging 3.0 Credits

A practical introduction to writing for the online space using multi-media skills, creative independence, and social media. This class also includes ethical discussions that are particular to the ever-changing digital landscape.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman

HRM 310 Hospitality Accounting Systems 3.0 Credits

Studies accounting systems for hotels, restaurants, and institutions, including analysis of business transaction flow and the preparation and interpretation of financial statements. Includes consideration of the Uniform System of Accounts for Restaurants, computer-assisted processing, reports generation, and data analysis.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman
Prerequisites: HRM 110 [Min Grade: D]

HRM 315 Continental, Ethnic, and Regional Cuisine 3.0 Credits

The course explores the origins of what we now call Mediterranean Cuisine (in its widest definition) from the fall of the Roman Empire in the 6th century to the Age of Reason in the 17th and through to its contemporary definition. We visit Asia, the sub continent, the Maghreb, Middle East and other Mediterranean destinations defining their historic, cultural and contemporary contributions and cooking a wide variety of indigenous dishes. This is the most influential of all cultures on contemporary western cooking and diet.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman
Prerequisites: CULA 115 [Min Grade: D] or CULA 120 [Min Grade: D]

HRM 320 Hospitality Management Information Systems 3.0 Credits

Studies computer applications in the hospitality industry, including inventory control, restaurant systems, bar and beverage systems, and telephone and security-management systems. Emphasizes guest tracking, electronic cash registers, and point-of-sale devices.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman or Pre-Junior or Sophomore
Prerequisites: HRM 110 [Min Grade: D]

HRM 326 Hotel Rooms Division Management II 3.0 Credits

Studies front-office management and control, including pricing and associated structures, occupancy rates and patterns, audits and income, and special functions.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Restrictions: Can enroll if major is HOSP or major is HRM.
Cannot enroll if classification is Freshman or Sophomore
Prerequisites: HRM 325 [Min Grade: D]

HRM 330 Hospitality Marketing and Branding 3.0 Credits

This course explores marketing and public relations industry concepts and applications unique to the various segments of the hospitality industry. The course focuses on basic marketing and public relations principles and services, advertising and sales in conjunction with the information needs of hospitality managers.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman
Prerequisites: HRM 110 [Min Grade: D]

HRM 335 Beverage Management 3.0 Credits

Provides a comprehensive study of wines, spirits, and beers and the role they play in the success of the hospitality industry. Covers topics including history, marketing and sales, channels of distribution, manufacturing processes, mixology, and service and control systems, with concentration in American and European wines and international beers. Gears application to computerized and accounting system. tips certification.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Prerequisites: HRM 120 [Min Grade: D]

HRM 340 Catering Management 3.0 Credits

Examines techniques of catering management and their application in the professional food-service environment, with emphasis on menu planning, controls, and budget preparation.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Restrictions: Can enroll if classification is Junior or Senior.
Prerequisites: HRM 120 [Min Grade: D]

HRM 345 Convention Management 3.0 Credits

Provides an in-depth study of convention, corporate, and group segments of the hospitality industry.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman
Prerequisites: HRM 110 [Min Grade: D]

HRM 347 Sport Tourism 3.0 Credits

Students will investigate international sport tourism organizations and their services, and analyze issues including: Sport tourism facility and event financing, sport tourism impacts, and globalization and sport tourism.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman
Prerequisites: HRM 130 [Min Grade: D]

HRM 350 Cost Controls in Hospitality 3.0 Credits

Course deals with theory and technique basic to managing costs and maximizing profits in relevant area within restaurant, hotel, and tourism segments of hospitality.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Prerequisites: HRM 110 [Min Grade: D]

HRM 355 Resort Management 3.0 Credits

This course studies the unique aspects of managing a full service destination resort in contrast to a traditional hotel operation. Students will study varied aspects of resort management including guest profiles, resort operations, report marketing and program development among other topics.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Prerequisites: HRM 325 [Min Grade: D]

HRM 360 Hospitality Industry Public Relations 3.0 Credits

This course provides students with an understanding of the process and effective use of public relations as applied to the hospitality industry with a focus on restaurants. A variety of marketing communication media including advertising, sales promotions, and development of a press kit and press releases will be examined. During the course students will develop a public relations campaign for a specific restaurant.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Prerequisites: HRM 110 [Min Grade: D]

HRM 365 Heritage Tourism 3.0 Credits

Using the historic city of Philadelphia and its main background, this course reviews the significance and role of culture and heritage related tourist attractions. Students deal with the main issues in current research on heritage tourism while having hands-on exposure to the managements and marketing of some of Philadelphia's landmarks.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Prerequisites: HRM 130 [Min Grade: D]

HRM 370 Gaming and Casino Management I 3.0 Credits

Examines theories pertinent to casino games including the organizational management, staffing, regulations, internal control, and reporting requirements of gaming operations.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Prerequisites: HRM 110 [Min Grade: D]

HRM 371 Gaming and Casino Management II 3.0 Credits

This course studies advanced casino management topics such as game statistics, casino marketing and profitability. Students will study the probability and mathematics of casino games and review in depth casino marketing concepts and techniques that are unique to gaming. Race and sports book operations will also be studied.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Prerequisites: HRM 370 [Min Grade: D]

HRM 375 Security and Loss Prevention 3.0 Credits

This course studies the unique aspects of managing security in the hospitality industry. Students will study various aspects of security and loss prevention including security equipment, guest concerns, departmental responsibilities, protection of fund, emergency management, risk management and insurance. This course will include a site visit and guest lectures.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Prerequisites: HRM 370 [Min Grade: D]

HRM 385 Tourism Guest Lecture Series 3.0 Credits

This course provides contact with prominent industry professionals who visit class weekly to convey their experiences and facilitate discussions.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit

HRM 390 Industry Hours III 1.0 Credit

This course provides students an opportunity to gain professional networking experience in the hospitality industry. Students will participate in industry events, pursue professional society memberships, do volunteer hours, and conduct informational interviews with professionals in the industry.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit

HRM 395 Economics of Tourism 3.0 Credits

This course introduces participants to economic and government policy issues that impact the tourism industry. The course provides a strategic framework for understanding the macroeconomic and policy environment that is shaped by multilateral institutions, government and the tourism industry.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit

HRM 399 Hospitality Practicum Experience 3.0 Credits

This course provides students an opportunity to gain additional short-term professional experience in the hospitality industry. Students secure their own position relevant to their area of interest and will work with a faculty member to reflect on their experiences. This guided, supported reflection will allow students to identify their strengths and weaknesses and to take steps to address concerns.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit

HRM 405 Current Issues in Travel and Tourism 3.0 Credits

Covers current issues in the management of travel and tourism services. Environmental trends, planning and development, policy formation, social and economic impact and marketing of travel and tourism are included.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Prerequisites: HRM 135 [Min Grade: D] and HRM 365 [Min Grade: D]

HRM 415 Fine Dining and Services 4.0 Credits

HRM senior capstone hospitality class. Requires students to design, produce, and market a weekly dinner to the public. With the participation of guest chefs from some of the area's finest hotels and restaurants, students produce food comparable to that served in the finest restaurants in the city.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Prerequisites: HRM 215 [Min Grade: D]

HRM 420 Hospitality Design 3.0 Credits

Provides a historical, spatial, and aesthetic study of the great hotels and restaurants of the late 19th and the 20th century. Emphasizes the architectural quality of the spaces and the functions they imply in services to the users, management, and client. Field trip.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Restrictions: Cannot enroll if classification is Freshman
Prerequisites: HRM 325 [Min Grade: D]

HRM 425 Hospitality Industry Administration 3.0 Credits

This course provides students the opportunity to conduct an in-depth study of various managerial strategies with a hospitality executive. The course will examine the application of the tools of strategic management in hospitality settings and introduce models, methods, and techniques which can be used to identify strategic issues and generate future-oriented action plans to inform tactics that are designed to implement change.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Restrictions: Can enroll if major is CULA or major is HOSP or major is HRM and classification is Junior or Senior.
Prerequisites: HRM 355 [Min Grade: D]

HRM 435 Wine and Spirits 3.0 Credits

Provides a detailed study of the classification, production, identification, and service of alcoholic beverages, with a major emphasis on wines. Uses a systematic approach to tasting and evaluation.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Restrictions: Can enroll if classification is Senior.

HRM 450 Hospitality Leadership Seminar 3.0 Credits

This course integrates material covered in multiple disciplines related to the hospitality industry. Examines the development of innovative management in all segments of the industry. Identification and development of a personal leadership philosophy and style.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Restrictions: Can enroll if major is CULA or major is HOSP or major is HRM and classification is Senior.

HRM 455 Hospitality Human Resources Management 3.0 Credits

This course examines the specific function of human resources in the hospitality industry by examining careers in hospitality and through real-world practical application. Topics examined include the importance of recruitment and selection, training, compensation programs, and performance management in all segments of the hospitality industry.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Restrictions: Can enroll if major is CULA or major is HOSP or major is HRM and classification is Junior or Senior.

HRM 470 Gaming Legislation, Policy and Law 3.0 Credits

This course provides an overview of federal and state laws governing legalized gaming in the United States with emphasis on gaming in Pennsylvania. The powers of the state regulatory agencies will be examined with discussion concerning the underlying reasons used in regulating to ensure the integrity of the gaming industry.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Prerequisites: HRM 370 [Min Grade: D]

HRM 472 Gaming Information Systems 3.0 Credits

This course studies computer information systems that are unique to the Gaming Industry. Students will study each system from a business perspective learning function and process. They will perform case studies, view produce demonstration and observe new technology trends that impact casino operations.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Prerequisites: HRM 371 [Min Grade: D]

HRM 475 Current Issues in Gaming 3.0 Credits

Current issues in the management of casino and gaming operations. Environmental trends, planning and development, policy formulation, social and economic impact and marketing of casinos and gaming operations are potential topics for discussion.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit
Prerequisites: HRM 371 [Min Grade: D]

HRM 490 Industry Hours IV 1.0 Credit

This course provides students an opportunity to gain professional networking experience in the hospitality industry. Students will participate in industry events, pursue professional society memberships, do volunteer hours, and conduct informational interviews with professionals in the industry.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit

HRM 495 Industry Hours V 1.0 Credit

This course provides students an opportunity to gain professional networking experience in the hospitality industry. Students will participate in industry events, pursue professional society memberships, do volunteer hours, and conduct informational interviews with professionals in the industry.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Not repeatable for credit

HRM I199 Independent Study in HRM 12.0 Credits

Self-directed within the area of study requiring intermittent consultation with a designated instructor.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Can be repeated multiple times for credit

HRM I299 Independent Study in HRM 12.0 Credits

Self-directed within the area of study requiring intermittent consultation with a designated instructor.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Can be repeated multiple times for credit

HRM I399 Independent Study in HRM 12.0 Credits

Self-directed within the area of study requiring intermittent consultation with a designated instructor.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Can be repeated multiple times for credit
Restrictions: Can enroll if major is CULA or major is HOSP or major is HRM.
Cannot enroll if classification is Freshman or Pre-Junior or Sophomore

HRM I499 Independent Study in HRM 12.0 Credits

Self-directed within the area of study requiring intermittent consultation with a designated instructor.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Can be repeated multiple times for credit

HRM T180 Special topics in HRM 12.0 Credits

Topics decided upon by faculty will vary within the area of study.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Can be repeated multiple times for credit

HRM T280 Special topics in HRM 12.0 Credits

Topics decided upon by faculty will vary within the area of study.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Can be repeated multiple times for credit

HRM T380 Special topics in HRM 12.0 Credits

Topics decided upon by faculty will vary within the area of study.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Can be repeated multiple times for credit

HRM T480 Special topics in HRM 12.0 Credits

Topics decided upon by faculty will vary within the area of study.

College/Department: Center for Hospitality and Sport Management
Repeat Status: Can be repeated multiple times for credit

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