Master of Science in Hospitality Management

Master of Science: 45.0 quarter credits

About the Program

This two-year online master’s program provides a solid education in management, travel and tourism and allows students to choose concentrations in global tourism or gaming and casino management. Career paths include senior management of hotels and resorts, convention services, strategic development for online distribution of travel services, real-estate development projects and business ownership.

Both at the national and international level, travel and hospitality have become primary industries that require increasing numbers of professionals at all skill levels. Additional educational opportunities at the graduate level will be required to fill the needs of the tourism industry. Top professionals with an MS degree have excellent prospects at home and in the global marketplace.

Drexel University has a professional and technological emphasis as well as a track record of supporting the relationship between academics and industry. The degree in hospitality management is designed to prepare graduates to be key decision makers in the hospitality industry.

This two-year online master’s degree will include courses such as program planning and creativity as well as specialized preparation in a concentration of either tourism or gaming and casino management.

For additional information, visit the College's Master of Science in Hospitality Management page.

 

 

 

 

 

 

 

Admission Requirements

Classes start in the fall and spring terms. Applications are submitted throughout the year. Admission requirements include:

  • a completed application form
  • a Bachelor's degree from an accredited institution
  • an undergraduate GPA of 3.0 or higher (graduate degree GPAs will be considered along with the undergraduate GPA)
  • official transcripts from all universities or colleges and other post-secondary educational institutions (including trade schools) attended.
    Applicants must supply transcripts regardless of the number of credits earned or the type of school attended. If an applicant does not list all post-secondary institutions on the application and these are listed on transcripts received from other institutions, processing of the application will be delayed until the remaining transcripts have been submitted.
  • two letters of recommendation
  • a personal essay
  • a resume
  • International students must submit a TOEFL score of 550 or higher. For more information regarding international applicant requirements, view the International Students Admissions Information page.

Visit the Graduate Admissions website for more information about requirements and deadlines, as well as instructions for applying online.

Degree Requirements

The Master of Science in Hospitality Management program requires completion of 45.0 credit hours (quarter) of study. The curriculum includes a core of 10 required courses (33.0 credits), including a research course where students consult with a faculty advisor to identify a suitable problem area in hospitality management and develop and carry out appropriate methodology to address the problem. Students also select one elective in consultation with their advisor. In addition, students take 12.0 credits in a concentration, either global tourism or gaming and casino management. 

Goodwin College of Professional Studies Core Courses
CRTV 501Foundations in Creativity3.0
PROJ 501Introduction to Project Management3.0
PRST 503Ethics for Professionals3.0
PRST 504Research Methods & Statistics3.0
Hospitality Management Required Courses
HRM 501Foundations of the Hospitality Industry3.0
HRM 505Customer Service for Professionals3.0
HRM 520Hospitality Management Information Systems3.0
HRM 555Hospitality Human Resource Management3.0
HRM 650Strategic Management & Leadership in Hospitality3.0
HRM 997Research Project in Hospitality Management3.0
Elective
Students select one free elective in either the Hospitality Management department or outside the program in consultation with advisor. 3.0
Concentrations12.0
Students select a concentration in either Global Tourism or Gaming and Casino Management
Global Tourism
Select four of the following:
Destination and Resort Management
Economics of Tourism
The Global Tourism System
Tourism and Sustainability
Tourism Development
Tourism Marketing and Branding
Gaming and Casino Management
Select four of the following:
Destination and Resort Management
Gaming Information Systems
Current Issues in Gaming
Casino Financial Analysis
Security and Risk Management
Tribal Gaming Management
Casino Marketing
Total Credits45.0

Courses

HRM 501 Foundations of the Hospitality Industry 3.0 Credits

This is a gateway course to provide students of various backgrounds the information and conceptual tools needed to grasp the fundamentals of the global hospitality industry as understood in its widest sense. Students will become familiar with the production and distribution of hospitality products. Trends in the industry will also be discussed.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit

HRM 505 Customer Service for Professionals 3.0 Credits

This course covers the principles of managing in a service environment with an emphasis on procedures and results that are necessary for all service organizations. Analysis, planning, and problem solving strategies will be examined to empower successful customer oriented employees along with consideration of factors that influence customer service organizations.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 501 [Min Grade: C]

HRM 515 Destination and Resort Management 3.0 Credits

A study of destination and resort management from a global perspective including strategic planning and competitive analysis of domestic and international resort destinations. Students will study the various aspects of resort management in the context of high levels strategic planning that includes market research, market positioning, feasibility studies, and revenue forecasting for resort destinations.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 501 [Min Grade: C]

HRM 520 Hospitality Management Information Systems 3.0 Credits

Covers the use of technology and computer information systems in the hospitality industry. The course emphasizes high level strategic planning for leveraging technology and information systems to gain competitive advantages and improve a business¿s position in the marketplace. Includes structured decision making in the acquisition and implementation of technology including feasibility analysis and financial forecasting.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 501 [Min Grade: C]

HRM 555 Hospitality Human Resource Management 3.0 Credits

This course will study the human resource function from a strategic and developmental standpoint within a variety of hospitality and tourism contexts.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 501 [Min Grade: C]

HRM 572 Gaming Information Systems 3.0 Credits

Covers the use of technology and computer information systems in the casino industry. The course emphasizes high level strategic planning for leveraging technology and information systems to gain competitive advantage and improve a casino¿s position in the marketplace. Includes structured decision making in the acquisition and implementation of technology including feasibility analysis and financial forecasting.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 520 [Min Grade: C]

HRM 575 Current Issues in Gaming 3.0 Credits

This course will examine current issues in the casino and gaming industry. An in-depth examination of trends, policies, and impacts on gaming operations with an emphasis on casino operations will be potential topics for discussion.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 501 [Min Grade: C]

HRM 595 Economics of Tourism 3.0 Credits

This course explores the economic issues that influence the tourism industry and examines the sociological dynamics shaping the tourism environment.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 501 [Min Grade: C]

HRM 610 The Global Tourism System 3.0 Credits

An in-depth investigation of the components of the global tourism system to provide the conceptual framework for students to understand the economic dynamics of tourism. The course will familiarize students with the major areas of production and distribution of hospitality products. Future trends in tourism will be examined.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 501 [Min Grade: C]

HRM 612 Tourism and Sustainability 3.0 Credits

Students in this course will examine limits to mass tourism and alternatives such as ecotourism, community-based-tourism pro-poor tourism, and their contributions to sustainable world development. Other topics include how environmental changes affect tourism and how tourism affects the environment and the role of tourism in economic development.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 501 [Min Grade: C]

HRM 614 Tourism Development 3.0 Credits

This course will provide an in-depth evaluation of the major issues in travel and hospitality development. It will review the relationships among development and tourism development, differences between attractions and products, defining target markets, elaborating development plans, destination management, and measuring success.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 501 [Min Grade: C]

HRM 616 Tourism Marketing and Branding 3.0 Credits

This course will cover the major issues related to the marketing of travel and tourism products according to the specific nature of the travel and tourism industry. The course will include strategic marketing, travel market analysis, and the major tools available for creating successful marketing and branding of travel and tourism products.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 501 [Min Grade: C]

HRM 650 Strategic Management & Leadership in Hospitality 3.0 Credits

This course covers the concepts of strategic management in the hospitality business environment and the role of strategic leadership practices. Strategic decision making principles will be examined to create competitive advantages for hospitality industry leaders and organizations.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 501 [Min Grade: C] and PRST 503 [Min Grade: C]

HRM 670 Casino Financial Analysis 3.0 Credits

This course covers the unique aspects of analyzing the financial results of casino programs and product offerings including marketing promotion analysis, special even manifest analysis, player development, executive profit and loss, table game mix, and slot floor product and position analysis. Volume forecast methods will also be studied.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 520 [Min Grade: C]

HRM 672 Security and Risk Management 3.0 Credits

This course covers strategic issues in casino security including high-level planning and risk analysis. Students will complete an in-depth case study analysis of court cases in the casino and hospitality industry that can potentially have a significant impact on capital expenditures and operating strategies. Students will learn to analyze risk and make effective strategic decisions regarding loss prevention.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 572 [Min Grade: C]

HRM 674 Tribal Gaming Management 3.0 Credits

This course explores the topics of gaming, casino management, sovereignty, and other public policy issues. In addition, tribal casino management will be emphasized to examine the unique operational and developmental aspects of this type of gaming.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 501 [Min Grade: C]

HRM 676 Casino Marketing 3.0 Credits

This course covers the unique aspects of casino marketing including player loyalty programs, promotional strategies, customer relationship marketing, branding, database marketing, player development and junket programs. The course is taught from a global perspective with an emphasis on strategy and positioning in the marketplace.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Not repeatable for credit
Prerequisites: HRM 505 [Min Grade: C]

HRM 680 Special Topics in Hospitality Management 1.0-12.0 Credit

Covers special topics of interest in hospitality management. This course may be repeated.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Can be repeated 4 times for 12 credits

HRM 898 Independent Study in Hospitality Management 1.0-12.0 Credit

Provides individual study or research in hospitality management under faculty supervision. This course may be repeated for credit.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Can be repeated 4 times for 12 credits

HRM 997 Research Project in Hospitality Management 1.0-12.0 Credit

Students consult with a faculty advisor to identify a suitable problem area in hospitality management and develop and carry our appropriate methodology to address the problem. This course may be repeated for credit.

College/Department: Goodwin School of Technology & Professional Studies
Repeat Status: Can be repeated 4 times for 12 credits
Prerequisites: HRM 501 [Min Grade: C] and PRST 504 [Min Grade: C]

Culinary Arts/Food Science/Hospitality Management Faculty

Robert Ambrose, MS (Fairleigh Dickinson University). Instructor. Creative gaming floor applications, strategy development and implementation, executive decision making, the customer service experience within the casino/hospitality environment.
Edward Bottone, BS (Temple University). Instructor. French cuisine, American regional cuisine, food as a signifier in the social history of western culture; the semiotics of food; food in cinema.
Jonathan Deuthsch, PhD (New York University) Program Director. Professor. Social and cultural aspects of food, culinary education, culinary improvisation, recipe and product development.
Christina Dimitriou, PhD (Texas Tech University). Assistant Professor. Hospitality leadership and management; business ethics in the hotel industry, hospitality and tourism marketing, trends and challenges in the hospitality industry.
Linda Forristal, PhD (Purdue University). Assistant Teaching Professor. Destination management, marketing, branding, communications, cultural heritage tourism, indigenous tourism.
Adrienne Hall, MS (Drexel University). Assistant Teaching Professor. Food and culture: history, religion, and food taboos, cooking, baking, Mediterranean cuisine, Indian cuisine, artisan breads and desserts.
Donna Maguire, MPS (Cornell University's School of Hotel Administration). Assistant Teaching Professor. Restaurant management, catering management, recipe and menu management, quality assurance, and food cost controls.
Rohan Tikekar, PhD (Pennsylvania State University). Assistant Professor. Food chemistry, food engineering, optical imaging, encapsulation systems, controlled delivery systems for food, pharma and biomedical applications, neutraceutical and functional foods.
Charles Ziccardi, MS (Drexel University). Assistant Teaching Professor. Classic Italian cuisine, Italian culture, gardening for the kitchen, food sustainability, and professional hospitality management.

Emeritus Faculty

A. Philip Handel, PhD (University of Massachusetts). Professor Emeritus. Food science, especially lipid chemistry; food composition and functionality; evaluation and analysis of frying fats and fried foods.
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