Minor in Customer Experience and Professional Relationship Management

About the Minor

Whether you are a budding entrepreneur or aspiring to climb the ladder as a valued executive, the ability to cultivate and sustain strong relationships with clients is essential.

The minor in Customer Experience and Professional Relationship Management develops skills for building and maintaining successful client relationships while familiarizing you with customer service theory.

This minor provides a complement for majors emphasizing entrepreneurship, interpersonal skills, nonprofit enterprise and marketing.

Admissions Requirements

  • Minimum GPA of 2.0
  • Academic Advisor Approval
  • Must be enrolled in an undergraduate degree program

Students are required to declare a major before declaring a minor. Students admitted directly into a specific major at the time of matriculation may declare a minor beginning in their second semester. All requirements for the minor must be completed either concurrently with or prior to the completion of the primary major requirements. This ensures that students fulfill the expectations of their primary field of study while completing any additional areas of academic specialization.

Minor Requirements

Required Courses
IDPS 2010Emotional Intelligence for Professional Success3.0
IDPS 3010Understanding Data and Data Visualization for the Professional3.0
IDPS 3020Customer Experience and Service Excellence3.0
IDPS 3030Client Relationship Management in Practice3.0
PRST 3030Leading and Working in Virtual Teams3.0
Total Credits15.0

Additional Information

For more information about this program, please contact the Goodwin College of Professional Studies