LSTU 6622 Negotiation, Mediation, Arbitration, and other Workplace Conflict Resolution Methods 3.0 Credits
Human resource compliance professionals deal not only with laws, rules, and regulations, but also with employees in conflict. This course explores the practical realities of managing workplace disputes from a compliance perspective and provides the necessary skills to ensure competency and success. It focuses on the design of effective, legally sound conflict resolution methods including negotiation, mediation, and arbitration. Students will learn to analyze workplace conflicts, meet regulatory requirements, and guide parties toward durable resolutions.
Repeat Status: Not repeatable for credit